{"id":3178,"date":"2024-08-18T06:57:24","date_gmt":"2024-08-18T02:57:24","guid":{"rendered":"https:\/\/oriential.com\/?page_id=3178"},"modified":"2026-04-27T04:31:25","modified_gmt":"2026-04-27T02:31:25","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/oriential.com\/sl\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3178\" class=\"elementor elementor-3178\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-949b994 e-flex e-con-boxed e-con e-parent\" data-id=\"949b994\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1787dbf elementor-widget elementor-widget-text-editor\" data-id=\"1787dbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective date:<\/strong> November 21, 2023<\/p><p>At Oriential, we strive to deliver exceptional services that meet our clients&#8217; needs. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be granted for our services, which include monthly, annual, ongoing subscriptions, and custom projects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbbc224 elementor-widget elementor-widget-spacer\" data-id=\"fbbc224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86b4206 elementor-widget elementor-widget-text-editor\" data-id=\"86b4206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>1. General<\/b><\/h4>\n<p>All work is based on time, effort, and delivered improvements.<br>Because of this, refunds are limited once work has started.<\/p><p><br><\/p>\n<h4><b>2. Free Audit<\/b><\/h4>\n<p>The free audit has no cost, so no refund applies.<\/p>\n<p><\/p>\n<h4><b><br><\/b><\/h4><h4><b>3. Paid Work<\/b><\/h4>\n<p>Once a project has started, payments are non-refundable.<br>This includes improvements, branding work, or full builds.<\/p>\n<p><\/p>\n<h4><b><br><\/b><\/h4><h4><b>4. Before Work Starts<\/b><\/h4>\n<p>If payment is made but work has not started yet, you may request a full refund.<\/p>\n<p><\/p>\n<h4><b><br><\/b><\/h4><h4><b>5. Scope Changes<\/b><\/h4>\n<p>If the project scope changes, pricing may be adjusted.<br>Refunds are not issued for completed work.<\/p>\n<p><\/p>\n<h4><b><br><\/b><\/h4><h4><b>6. Exceptions<\/b><\/h4>\n<p>In rare cases, partial refunds may be considered.<br>This is handled on a case-by-case basis.<\/p>\n<p><\/p>\n<h4><b><br><\/b><\/h4><h4><b>7. Contact<\/b><\/h4>\n<p>For any refund-related questions: <img decoding=\"async\" draggable=\"false\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udce7\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\"> info@oriential.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Oriential, we strive to deliver exceptional services that meet our clients&#8217; needs. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be granted for our services, which include monthly, annual, ongoing subscriptions, and custom projects.<\/p>","protected":false},"author":12,"featured_media":12000,"parent":0,"menu_order":999,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3178","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/pages\/3178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/comments?post=3178"}],"version-history":[{"count":37,"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/pages\/3178\/revisions"}],"predecessor-version":[{"id":17951,"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/pages\/3178\/revisions\/17951"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/media\/12000"}],"wp:attachment":[{"href":"https:\/\/oriential.com\/sl\/wp-json\/wp\/v2\/media?parent=3178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}