A clearer website and appointment booking flow for a clothing alterations business.
The Project
Tad More provides clothing alterations and tailoring services. We redesigned the website experience around the information customers needed before booking, then connected that journey to an appointment flow that made choosing a service and arranging a visit easier.
What We Changed.
Customers needed to understand the alteration service, prepare for a visit, and book the right appointment. The existing journey did not make those steps clear enough.
The direction focused on practical information and a direct route to booking, so visitors could move from understanding the service to arranging a visit with less friction.
The website was reorganized around clear service information, stronger hierarchy, and mobile-friendly presentation for customers researching on the go.
The appointment journey connected the website to a clearer booking process, with fewer decisions between choosing a service and confirming the next step.
Clear calls to action and consistent presentation carried the booking path across desktop and mobile without adding unnecessary complexity.
Tad More gained a clearer website and connected appointment experience that made the service easier to understand and the next step easier to take.
The Work
A focused website and booking experience showing the service presentation, appointment flow, and responsive journey across desktop and mobile.
Tell us what’s not working and what you want to change. We’ll review it and recommend the clearest next step.